Shipping Information

Shipping within the United States is done by DHL or USPS. International shipping is via DHL or local postal service.
Shipping within the United States is free of charge. Other countries may be charged shipping costs depending on location and order size, the cost is indicated on the product order when you select your shipping country.
In the USA, you do not pay customs duties as the goods are shipped from warehouses in the USA. International orders may be subject to customs duties depending on the destination country and domestic laws.
We offer refunds or exchanges for defective merchandise. Please check our return policy.

Orders and Returns

Tracking information is provided after you purchase an item and is available in your personal account on the website and sent to your email.
Wait for the estimated time of receipt for your country. If the deadline has passed and tracking indicates any problems with the delivery, please contact us via the contact form on the website or by email, providing the order number and your first and last name. We will analyze your situation and, upon agreement with you, refund your money, resend the instrument to you or extend the delivery time.
There's often a return policy outlined on the website, including steps to follow for returns.


Your payments are processed by PayPal. They are secure. PayPal accepts all types of debit and credit cards. You do not need to have a PayPal account to make a payment.
Yes you can pay with a gift card.
Check for problems with your payment method or contact customer service.
Confirmation is sent via email; check your account or contact support to verify.

If You Have More Questions

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